Managed Bacula Backup – secure, hardened, hassle-free

NASA‑proven Bacula Enterprise, fully hardened and continuously managed with security best practices, proactive monitoring, and expert support – you keep full data ownership and control.

Why Backup Complexity Shouldn't Be Your Problem

Bacula is the world's most reliable backup platform. But managing it shouldn't require a dedicated team of experts.

Complex Installation

Installing Bacula correctly isn't straightforward. The documentation is comprehensive but dense. There are dozens of configuration options, security decisions to make, and best practices to follow. Most teams end up with installations that work, but they're not optimized, not hardened, and vulnerable to security issues they don't even know about. Getting it wrong is easy. Getting it right requires expertise.

Security Hardening

Default Bacula installations miss critical security hardening. Operating system configuration, firewall rules, authentication mechanisms, encryption settings — there are so many security decisions to make. Without expert knowledge, you risk exposing your backup system to attacks, data breaches, or compliance violations. Security isn't something you can 'figure out later' with backups.

Team Burden

Your team is already busy. Adding 'Bacula expert' and 'backup system administrator' to the job descriptions isn't realistic. Most companies don't have dedicated backup staff, which means someone else has to squeeze it in between other responsibilities. When problems arise at 2 AM, who gets called? That burden shouldn't fall on overworked staff.

Ongoing Maintenance

Bacula requires regular updates. The operating system needs security patches. Dependencies need attention. Configuration needs optimization as your infrastructure grows. This isn't a 'set it and forget it' system. Neglecting maintenance leads to security vulnerabilities, performance problems, and eventual failures when you need backups most.

Compliance & Regulations

Regulations like NIS2, NIST, and DORA require organisations to demonstrate that their backup and recovery processes meet strict standards. Configuring Bacula to satisfy audit requirements, maintain immutable audit logs, enforce encryption, and document recovery procedures is a significant undertaking. Our stack brings everything together so your backup infrastructure is compliance-ready out of the box — no gaps, no guesswork.

This is where faaleoleo comes in

We've taken enterprise-grade Bacula and wrapped it with professional management, security hardening, and expert support. When you work with faaleoleo, you're not just getting software — you're getting a complete backup solution managed by people who know Bacula inside and out. We handle the complexity so you don't have to.

What We Provide

Security-Hardened Installation

We don't just install Bacula — we install a security-hardened Bacula system. We handle OS hardening, firewall configuration, authentication setup, encryption configuration, and security best practices. Every system is built according to NIST guidelines and industry security standards. We keep your operating system patched with the latest security updates. You get a Bacula installation you can trust, built by people who understand security.

Pre-Configured & Ready

No complex installation process. No weeks of configuration. We provide you with a pre-hardened, ready-to-deploy Bacula image customized for your environment. You deploy it, point it at your data sources, and you're protecting data within minutes. No deep Bacula knowledge required. No configuration files to decipher. It just works, exactly how you need it to work.

Expert Support

You're not talking to a chatbot or reading FAQ articles. You have access to actual Bacula experts who understand your specific situation. Whether you need help with configuration, troubleshooting, optimization, or strategic consulting, we're here. We've built deep expertise across thousands of Bacula deployments and we bring that experience to your backup strategy.

Automated Updates

We manage all the updates. Security patches, Bacula updates, OS maintenance, dependency updates — we handle it all. You get notified when new hardened images are available, and you can deploy them at your convenience with a simple process. No more manual patch management. No more wondering if you're running the latest security patches. We stay on top of it.

Custom Solutions

Every organization is different. We can build custom Bacula images tailored to your specific requirements, integrations, and workflows. Whether you need specific plugins, custom configurations, integration with your existing tools, or specialized backup strategies, we build it for you.

Scalable Growth

Start small, grow large. Our approach scales from protecting a handful of servers to protecting thousands. As your infrastructure grows, your backup system grows with you seamlessly. We're also developing fully-managed hosting options for organizations that want us to host their Bacula system completely.

What Sets Us Apart

Transparent Pricing: You pay a flat subscription fee. No per-CPU charges that scale with growth. No data volume fees that multiply with your data. No surprise bills when you exceed some arbitrary limit. Our pricing is straightforward and stays that way as your business grows.

No Lock-in: Your data is yours. You're never trapped by proprietary formats or locked into a single vendor. If you ever decide to go a different direction, your data and your backup strategy remain fully portable. You're in control.

You Control Your Data: Your backup data lives where you want it. On your infrastructure. In your data center. In your cloud account. You control where your backups are stored, who has access, and how they're protected. Complete ownership and control.

Enterprise Reliability: You get the reliability that NASA, major banks, and Fortune 500 companies depend on, but simplified for businesses that don't have dedicated backup staff. It's not a compromise between power and simplicity — it's both, together.

Our Delivery Commitment

Every solution we ship — not just this one, every one — goes through the same rigorous automated quality process before it ever reaches your environment. This is not optional. It is how we work.

Why this matters to you

When a managed service provider deploys something manually, they are betting your infrastructure on the engineer who happened to be on call that day. We removed that bet. Our entire delivery framework is version-controlled, tested, and validated automatically on every release. You get the same hardened, verified system whether it is your first deployment or your fiftieth.

✓  Code quality gates

Every configuration file, every template, every script is automatically checked for errors before it leaves the development environment. Nothing broken ships.

✓  Full deployment rehearsal

We run a complete installation of your environment in an isolated test container — with your exact configuration — before any change reaches production. If it does not pass, it does not ship.

✓  Security audit on every release

Every release is automatically scanned for known vulnerabilities in the toolchain. We do not rely on humans to remember to check — the pipeline refuses to pass if a CVE is found.

✓  Configuration validation

Every Bacula configuration is tested with the daemon's own syntax checker before deployment. Not "it looks right" — the system itself confirms it is valid.

✓  Signed releases only

Nothing reaches your environment without a signed, tagged release. You always know exactly what version you are running and you can verify it independently.

✓  Audit report included

Every release produces a full report: what was tested, what passed, what was scanned, what changed. You have evidence of due diligence without asking for it.

This is not a feature you pay extra for.

It is the baseline standard we hold ourselves to on every engagement, regardless of size or plan.

How It Works

1

Understanding Your Needs

First, we have a conversation. We want to understand your current backup challenges, your infrastructure, your compliance requirements, your growth plans, and your specific needs. We'll discuss how many servers need protection, what types of data you're backing up, where your data needs to be stored, and what your recovery requirements are. This isn't a generic sales pitch — it's a real assessment of your situation so we can tailor a solution that's perfect for you.

Understanding Your Needs
2

Custom Deployment

Based on our conversation, we'll create a customized Bacula image — pre-hardened, pre-configured, and ready for your infrastructure. You deploy it to your environment (whether that's your data center, your cloud account, or our managed hosting). We'll walk you through the deployment process, which is typically straightforward. Once it's live, you configure it to point at your data sources. We'll help you optimize the configuration for your specific infrastructure.

Custom Deployment
3

Ongoing Management

From here on, we manage the complexity. We monitor your backup system for issues. We apply security updates automatically. We notify you when new hardened images are available and help you deploy them smoothly. If you need consulting on backup strategy, recovery planning, capacity planning, or system optimization, we're here. You're protected, secure, and you can focus on your core business instead of worrying about whether your backups are working.

Ongoing Management

Built on Proven Technology

Bacula Enterprise Edition is one of the most reliable, powerful backup platforms in the world. It's not a startup product or unproven technology. It's been trusted for over 20 years by organizations that can't afford failures — NASA, major international banks, Fortune 500 companies, and thousands of mission-critical deployments worldwide. When you choose faaleoleo, you're building on a foundation of proven reliability.

20+

Years of proven reliability

NASA

Trusted by NASA and Fortune 500 companies

Enterprise

Mission-critical deployments worldwide

Simple, Transparent Pricing

No hidden fees. No gotchas. Just straightforward pricing that makes sense. Our pricing philosophy is simple: you pay based on what you actually use, not arbitrary metrics like per-CPU charges or data volume. Whether you're a small company with a few servers or a large organization with thousands, you always know exactly what you're paying and why.

Bacula Enterprise licenses are not included in the faaleoleo subscription. You can bring your existing licenses or we can add them to your faaleoleo plan.

Professional Plan

For growing companies

Starting with 599€/month
  • 12/5 Priority email support
  • Active system and backup error reporting/escalation
  • All security updates included
  • Automatic hardened image updates
  • Bacula as QCOW or Docker Image
  • Custom image builds (up to 4 per year)
  • Limited by your Bacula subscription
  • Performance optimization consulting

Enterprise Plan

For large organizations

Custom/month
  • Everything from other plans
  • Automated failure analysis & config auditing
  • Custom integrations
  • Dedicated infrastructure
  • Multi-region deployment
  • QCOW, Docker or other media
  • SLA guarantees & uptime monitoring
  • Strategic consulting & optimization
  • Unlimited custom image builds

Add-On Services

Enhance your plan with specialized services

Enhance any of our plans with specialized integration and custom development services. Perfect for complex environments requiring advanced customization, plugin development, or seamless integration with your existing systems.

Integration Services

Complete integration of your systems with Bacula. API configurations, middleware setup, and seamless connectivity included.

Custom Plugin Development

Custom Bacula plugins for specialized use cases. Custom modules, retention policies, and advanced scheduling.

Professional Development

Custom development services billed by effort. Transparent pricing for unique requirements.

Have questions about pricing or how it works?

Read the FAQ →

Ready to Simplify Your Backup?

Not sure what you need? We'll help you figure it out — for free. Contact us today.

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Get in Touch

Ready to simplify your backup management? Let's talk about your specific needs.

Let's Talk

Let's discuss your specific backup challenges and how we can help.

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Have questions about our services? We're happy to help clarify anything.